Privacy Policy
How we collect, use and protect your information — with confidentiality at the heart of everything we do.
Last updated: June 2026
Verity Advisory ("Verity", "we", "us") provides immigration advisory services in relation to the Malaysia Premium Visa Programme. Discretion is central to our work. This Privacy Policy explains what personal information we collect, why, how we safeguard it, and the rights you hold over it. It is provided in both English and Chinese; in the event of any inconsistency, please contact us for clarification.
Our commitment to confidentiality
Because our clients are high-net-worth individuals and their families, confidentiality is not an add-on — it is the foundation of our service. Your enquiry, your circumstances and your family's affairs are treated with the strictest discretion. We do not sell, rent or trade your personal information, and we disclose it only where strictly necessary to deliver your engagement or where required by law.
Information we collect
We collect information you provide directly — such as your name, contact details (phone, email, WhatsApp), country or region, preferred language, and any details you share about your circumstances or enquiry. Where you engage us, we also collect the documentation required to prepare and submit your application. We collect limited technical data (such as basic analytics) only where enabled, to operate and improve this website.
How we use your information
We use your information to respond to your enquiry, arrange and conduct your private consultation, deliver our advisory services, prepare and submit your application to the relevant authorities, comply with legal and regulatory obligations, and communicate with you about your engagement. We do not use your information for unrelated marketing without your consent.
When we share information
We share your information only with: (a) the relevant Malaysian government authorities and licensed institutions as required to process your application (for example, the Immigration Department and your appointed bank); (b) trusted service providers (such as certified translators or notaries) bound by confidentiality; and (c) where required by applicable law. We require all such parties to protect your information.
Data retention
We retain your personal information only for as long as necessary to fulfil the purposes set out above, including to meet legal, regulatory and record-keeping requirements. When information is no longer required, we securely delete or anonymise it.
How we protect your information
We apply appropriate organisational and technical safeguards to protect your information against unauthorised access, loss or misuse. Access is limited to those who need it to deliver your engagement.
Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you may withdraw consent where processing relies on it. To exercise any right, please contact us using the details below; we will respond within a reasonable period.
Contacting us
For any privacy question or request, contact Verity Advisory by WhatsApp or phone at +60 19-644 6911, or via the consultation form on our Contact page. We will handle your request discreetly.